Help Desk

  • Who can school district call for efficient technical help? MIU IV's help desk!  One call will put you in contact with an A+ certified technician who can then assist with all technology needs over the phone.  As a shared service this is a cost-effective way to get quick help to teachers who are having technical problems right before that class.


    The helpdesk ticket below will create a ticket in our help desk system.  If you are sending in equipment, after you have added the ticket, print out the email confirmation and attach it to the equipment.  You do not need to register you can just send an email to and a ticket will be created for you.  


    The remote support will start a session with a technician who can then take over control of your computer to perform various tasks remotely.